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Services

Four services for the practical side of treatment in China. Each one says what we do, what you receive, and which part the hospital keeps.

  • Reviewed 2026-10-04
  • Payment not open yet

How long admission takes

Typical admission takes 7–14 days from your arrival in China. With everything in place, admission can be arranged in as little as 72 hours.

This depends on your records being complete, the hospital's own schedule, and the department's decision — the hospital confirms the date, not us.

It is a service timeline, not a promise about your treatment or its outcome.

  • Documents on a desk with a pen.

    Second opinion

    Get a Chinese hospital's written view on your case before you travel.

    What we do
    We turn your records into a case file a Chinese hospital can read quickly: history, imaging reports, pathology, current medication, and the question you want answered. We send it to one or two hospitals, follow up until a named clinician answers, and bring the answer back to you in English.
    What you receive
    A written response from the hospital: whether it can accept your case, which departments would be involved, an expected cost range, how long treatment would take, and the earliest date it could start.
    Who does what
    We prepare, translate, send and chase. The opinion is written by the hospital's own clinicians, not by us.
    Not included
    We do not give medical advice ourselves, we do not rank hospitals, and we do not promise any outcome.

    How to start

    Email us the diagnosis, the reports you already have, and your preferred timing.
  • Passports and travel documents on a table.

    Visa guidance

    Work out which visa fits a medical trip, and what the hospital has to issue.

    What we do
    We help you identify the visa category that fits treatment in China, list the documents the hospital must provide, and time the application so the invitation letter and appointment line up.
    What you receive
    A document checklist, a draft invitation-letter request for the hospital, and step-by-step timing for your consulate.
    Who does what
    We prepare and coordinate. The visa decision always stays with the consulate.
    Not included
    We are not a visa agency and we cannot influence a visa decision.

    How to start

    Contact us to arrange
  • An empty hospital corridor with windows and handrails.

    On-the-ground support

    Someone with you from the airport through the appointments and back.

    What we do
    Arrival pickup, accompaniment to consultations and tests, interpreting at the desk and in the room, collecting reports, and a handover pack for your doctor at home.
    What you receive
    A named coordinator for your stay, a daily schedule, and translated copies of the reports you leave with.
    Who does what
    Our coordinator stays with you. Clinical decisions remain with the hospital team.
    Not included
    Flights, hotels and travel insurance are not part of this service.

    How to start

    Contact us to arrange
  • An open bilingual dictionary.

    Medical translation

    Your records, in the language the hospital reads.

    What we do
    Translation of records, test reports and discharge summaries into Chinese for the hospital, or into English for you, laid out in the order a clinician expects.
    What you receive
    A clean PDF set with the original page numbers kept, so nothing gets lost between languages.
    Who does what
    We translate and format. If you need a clinician to review the wording, we say so and quote it separately.
    Not included
    Clinician-level review of the translation is charged separately.

    How to start

    Contact us to arrange

Flights and hotels: arranged with ChinaTravelDepot

ChinaTravelDepot handles flights and hotels for the trip itself. You book and pay them directly: their prices are theirs, they are not part of any fee you pay us, and we take no commission on them.

If you want us to coordinate the hospital dates first, contact us and we will tell you what the hospital needs before you book anything.

How to reach us

Email is the fastest way to reach us: wecareu@wellcarechina.com. We reply in English.

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What these services are not

We arrange and translate. The hospital decides. We do not take fees from hospitals, and no hospital can pay to appear higher on this site.

Online payment is not open yet. We arrange everything by email for now.

Four services, arranged by email. We reply in English.

Contact us